Shipping policy

Our products are shipped within 4-7 Days using the following carriers: USPS, FedEx, and UPS. We fulfill from our headquarters and fulfillment center in Southern California. We currently ship domestically within the 50 states in the U.S. and Canada. 

We will process your order within 24-36 hours after it’s been placed, with the exclusion of products that are available for pre-order only.

To return your product, you should mail your product to:

4834 Linaro Drive Cypress, CA 90630.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Sales Tax

We charge sales tax to residents of California (7.25%) and other standard rates for states that have a sales tax policy.

Order Communications and Tracking Updates

You will receive follow-up emails from us regarding tracking information and when we've begun fulfilling your order. Make sure to add us to your address book and check your spam folder if you haven't received your email yet!

Items that are purchased as a part of a pre-order campaign will take the amount of time specified on the products’ page.

Standard shipping in the United States will take anywhere between 3-7 business days. We’re excited for you to receive your order too!

Once your order has been shipped, you will receive an email with a tracking number. From there, you can use the link to track where your package is.

For frequently asked shipping policy questions, please visit our FAQs page.